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// Frequently Asked Questions

Technical

What windows version is supported?

We support Windows 10 and Windows 11 (make sure to update to the most recent version)

Can I use AMD or Intel CPU? does it work on a virtual machine?

Currently, we only support Intel CPUs. Please note that X/XE and Xeon CPUs are not supported. We plan to add support for AMD CPUs in the future.
Our products don't work on Virtual Machines!

Can I use any other OS besides Windows?

No. We do not, or will ever, support any other Operating System besides Windows.

Where can I download the loader?

Login to your account and click the 'Client' in the top-menu. Or download it here: Download the loader

Why I can’t see the cheat menu or the aimbot option?

Press the DELETE on your keyboard to open the menu, Some games require you to be in an actual game/raid to show the menu or aimbot option.

Financial

Can I get a refund?

No. We do not offer refunds.

What payment options can I use?

All our payment options are listed in our footer!

Common issues

Why my computer freezes, BSOD or gets stuck on a black screen while it's trying to restart?

Try to inject without spoofer
Turn OFF all your security features (Firewall, Windows Defender, Real Time Protection, All the exploit protection options...
Turn OFF fast boot
Make sure your windows and BIOS firmeware have the latest updates

Why loader stays on setting up hypervisor / could not fetch latest client update, or closes by itself?

Sync time and date
Try to inject with vpn
Restart or reset router
Reset network, you can use this tool Reset_Network

Why i don't see any FOV circle or cheat menu when I hit DEL?

Turn off all overlays
Wait 30 seconds or so in the game main menu
Switch between Borderless and full screen
Try to inject without Spoofer

why i cannot login Ubisoft account after injection?

Try to inject without spoofer
Try to unistall Ubisoft client while spoofed and reinstall it